gotta love a help desk that actually does something
I give Google a lot of credit for keeping Blogger up and running well. I was skeptical about using the Help section to fix the issue with comments, but it just may have worked! Using my sister-in-law as a guinea pig, we ran through the problems with a troubleshooter, and I think it's working now. I hope those who have tried to comment in the past will be able to now, but let me know if you still have trouble.